Website Policy

Privacy Policy

Effective date: May 4, 2026

Information We Collect

We may collect information you choose to provide when you contact us, including your name, email address, phone number, project details, service area, and any information included in your message.

Our hosting and security providers, including Cloudflare, may process standard website logs such as IP address, browser type, device information, pages viewed, referring pages, and request timestamps to operate and protect the site.

How We Use Information

We use information to respond to inquiries, discuss estimates, schedule project conversations, operate the website, protect against abuse, and maintain business records.

Sharing Information

We do not sell personal information. We may share information with service providers that help host the website, deliver email, secure the site, or support normal business operations. We may also disclose information when required by law or to protect our rights.

Do Not Track

Some browsers send Do Not Track signals. Because there is no uniform industry standard for these signals, this site does not currently respond to them. We do not currently use advertising pixels or cross-site behavioral advertising on this website.

Third-Party Links

The site links to third-party services such as Instagram, Yelp, and Google. Those services are governed by their own privacy practices.

California Privacy Note

California residents may contact us to ask what information they have provided through website inquiries and to request correction or deletion where applicable. Some records may be retained when needed for legal, security, or business purposes.

Contact

Questions about this Privacy Policy can be sent to info@thetilefactor.com or by calling (951) 538-1806.